Lodging a complaint in a traditional form, including for the record
NB: A complaint must be lodged in Polish.
Each complaint lodged with the President of the Office must contain:
- name, surname and address of residence of the complainant;
- handwritten signature;
- indication of the entity against which the complaint is lodged (full name / name and surname and address of the seat/residence);
- detailed description of the violation;
- request, i.e. indication of what action the applicant expects from the authority (e.g. deletion of data, fulfillment of the information obligation, rectification of data, limitation of data processing, etc.).
If the complainant has evidence confirming the circumstances indicated in the complaint (e.g. correspondence with the controller, contracts, certificates), he/she should attach them to the complaint. Since the President of the Office is the authority controlling the correct application of the provisions on the protection of personal data by the controller, the complainant should first address the controller in order to exercise his/her rights.
A claim for compensation for violation of the provisions on the protection of personal data cannot be the subject of the proceedings before the President of the Office. This issue can only be settled before a common court.
The complainant cannot demand the imposition of an administrative fine on the controller in the proceedings initiated by his/her complaint. The decision on the imposition of an administrative fine lies solely within the competence of the President of the Office and is not implemented upon request.